Last Updated: 9th March 2026
1. Overview
This Complaints Policy forms part of your legal agreement with MintStars. By accessing or using the platform, you agree to follow the terms outlined in this policy.
If you submit a complaint, you confirm that the information you provide is accurate and truthful to the best of your knowledge.
2. Company Information
Mintstars Ltd is a limited company.
You may contact us using the following methods:
Mail:
MintStars
Office 64, 60 Tottenham Court Road, London, England, W1T 2EW
Email:
We aim to review and respond to inquiries and complaints as promptly as reasonably possible.
3. Purpose and Scope
This policy describes the process for submitting and reviewing complaints relating to content or activity on MintStars that may:
Violate applicable laws
Breach our Terms of Service or Acceptable Use Policy
Otherwise be inappropriate or non-compliant with platform rules