By using this platform you agree to the following policy - please read carefully.

  1. Introduction: This document sets out MintStars' Content Moderation Policy (“Policy”). This Policy explains when, why, and how MintStars can moderate Content, and how Content that violates MintStars' Terms of Service and/or Content Guidelines is handled. If you are a MintStars User, this Policy forms part of your legal agreement with MintStars. Please carefully read this Policy in full. Here are a few key things to note:
    1. Our Platform Terms of Use, Acceptable Use Policy and Content Guidelines explain what is and what is not permitted on MintStars.
    2. Appeals concerning a decision to remove content, deactivate an account, or issue a final warning must be addressed by emailing [email protected] and are subject to our Platform Terms of Use and Content Guidelines.
  2. Interpretation: Unless specifically defined in this Policy, the meanings given to words defined in the Platform Terms of Use have the same meanings in this Policy.
  3. When MintStars moderates content: While MintStars is a space for Creators and Fans to be who they are and express themselves freely, we moderate content to check if it complies with our Platform Terms of Use, which includes our Platform Acceptable Use Policy and Content Guidelines.
  4. Why we moderate content: MintStars enables Creators to monetize their content and connect with their fanbase. To protect our overall user community, MintStars can, but is not obligated to, moderate Content to comply with MintStars' Platform Terms of Use.
  5. What content we moderate: At any time we can choose to review and remove Content that is shared on MintStars, including text, audio, images, direct messages, and videos.
  6. How we moderate content: MintStars uses state-of-the-art digital technologies paired with human moderation to check whether the Content is allowed. Our trained moderators identify and manually take action to remove any Content which they believe violates our Platform Acceptable Use Policy and/or Content Guidelines.
  7. What technology MintStars uses to moderate content: We use a variety of technology tools to identify content which may violate our Platform Acceptable Use Policy. These include:
    1. "hashlists" and "stop words" (words banned on MintStars) to scan media, audio, and text to block terms and images which are not permitted. "Hashlists" are collections of unique identifiers assigned to existing harmful online media, including non-consensual intimate images (NCII) and child sexual abuse material (CSAM). Text or media content that matches a bad "hashlist" and "stop word" will automatically be blocked from appearing on MintStars.
    2. image and text scanning technology tools help our human moderators prioritize the Content they review. These tools automatically scan media and text for potential violations of our Platform Acceptable Use Policy and/or Content Guidelines. These potential violations are then reviewed by human moderators prior to any decision to remove content.
  8. Consequences of sharing improper Content: If a User shares Content that violates MintStars Platform Acceptable Use Policy, we may:
    1. remove the Content;
    2. issue a warning;
    3. issue a final warning;
    4. deactivate the account; and/or
    5. ban the account holder from the MintStars platform.
  9. If a User commits serious violations or repeatedly posts Content that violates MintStars Platform Acceptable Use Policy, we may suspend or terminate that User's account(s) and may prohibit that User from opening new accounts on MintStars.
  10. Some of the reasons we may remove content: We most commonly remove Content for violations of our Content Guidelines, for example, Content that:
    1. features a Creator we cannot verify as 18+.
    2. features a Creator whose identity we cannot verify, including accounts or content which are wholly AI generated.
    3. features a Creator pretending to be under 18, even if this is role play or fiction.
    4. is sexually explicit and includes a person who is not the verified creator and has not confirmed their age, identity or consent.
    5. involves nudity in an explicitly public place, or involving animals.
    6. is illegal where you live or where the content was captured.
    7. features blood without a content warning or could be considered violent or extreme.
    8. features weapons or illegal drugs.
    9. refers to Creators and Fans meeting in person, including raffles and competitions.
  11. Illegal Content: MintStars will deactivate the Content and, where appropriate, will make a report to law enforcement. We report all suspected CSAM to the National Centre for Missing and Exploited Children through their Cyber Tipline. You can read more about how we comply with our data sharing obligations in our Privacy Policy and how we assist law enforcement.
  12. Appeal of a Content Moderation decision: If you believe MintStars has incorrectly removed your Content or deactivated your account, you can appeal the decision by emailing [email protected] and are subject to our Platform Terms of Use and Content Guidelines.

Last updated: February 7, 2025